Freedom

• Freedom to leave at any time.

• Access to free legal advice.

• Face to face independent, specialist and needs-led support.

• Casework management systems and dedicated caseworkers for advocacy support.

• Advice and information on rights and entitlements, including but not limited to information about the NRM, in a language that people understand.

• Multi-agency collaboration and reliable referral pathways.

• Organisational processes to ensure that informed consent is at the centre of the service.